These terms cover skindle.ai and the Skindle app. Skindle is run by Chris Handorf in Boston, Massachusetts ("I", "me"). By using the site or the app, creating an account, or accepting an invitation, you agree to these terms for yourself and for the organization you represent.
If you hire me to make calls, the scope, price, payment terms and length of the work are set in a written agreement for that campaign, and that agreement governs the calling work. These terms cover the site and the app, including your report page. If the two conflict, the agreement wins.
The app is for business use. You must be at least 18 and, if you sign up for an organization, authorized to bind it.
The app is organized around organizations. The person who creates one is its owner and is responsible for it, including the people they invite. Owners and admins can invite members, assign roles and publish content; owners manage billing. Keep your password private. You are responsible for activity under your account, and you should tell me at hello@skindle.ai if you think someone else has used it.
For now, access to the app is by invitation or sign-up code. If you choose a paid plan, the price, billing period and renewal terms are shown before you are charged. Payments are handled by Stripe, and I never store card numbers. Paid plans renew automatically until cancelled. You can cancel at any time, and the cancellation takes effect at the end of the current billing period. Fees already paid are not refunded except where the law requires. Prices may change, with notice before your next billing period.
Everything you or your members put into the app (content packs, lists, notes, templates and files) belongs to you. You let me host, process and display it only to provide the app to you. You are responsible for having the right to use what you upload, including information about the people you contact. While your account is in good standing, you can export your work at any time.
If a payment is overdue, I may pause your access, including exports, until it is paid. During a pause I keep your data intact, and I don't delete it, sell it or use it for anyone else. Full access returns once your account is paid up.
If your account ends, you can ask me for an export of your data within 30 days. After that, I may delete it.
Use the app only for lawful business outreach. You are responsible for following the laws that apply to your calls, messages and data, including telemarketing, do-not-call, call-recording consent, anti-spam and privacy laws where you and the people you contact are located. Don't use the app to harass anyone, send unlawful messages, upload malicious code, probe or disrupt the service, resell access, or reverse engineer it. I may suspend an account that puts the service or other users at risk.
Some features (research briefs, roleplay, coaching and message rewrites) generate text with third-party AI models. That text is produced automatically, may be wrong or incomplete, and is a draft for a person to review. You are responsible for what you and your members say and send. AI use on my key is subject to fair-use limits. If your organization supplies its own AI key, that provider's terms apply to that use.
I work to keep the app available, but I can't promise it will never be interrupted. I may add, change or remove features, with reasonable notice when a change takes away something you rely on. Support is by email at hello@skindle.ai.
You can stop using the app at any time. I may suspend or end access for a breach of these terms, for non-payment, or where the law requires it.
The site and the app are provided "as is" and "as available." To the fullest extent the law allows, I disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. I don't promise that the app will produce any particular sales result, number of conversations or number of meetings.
To the fullest extent the law allows, I am not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. My total liability for any claim about the site or the app is limited to what you paid me for the app in the 12 months before the claim arose.
If someone brings a claim against me because of content you upload, or because of calls or messages you make using the app, you agree to cover the reasonable costs of that claim, including legal fees.
I may update these terms. I will change the date at the top, and for significant changes I will give notice in the app or by email at least 14 days before they take effect. Using the app after that date means you accept the new terms.
These terms are governed by the laws of the Commonwealth of Massachusetts, and disputes will be handled in the state or federal courts located in Boston, Massachusetts. If any part of these terms can't be enforced, the rest still applies. I may transfer these terms to a company I form to run Skindle. These terms, the Privacy Policy and any signed campaign agreement are the whole agreement between us about the site and the app.
Chris Handorf, Skindle
Boston, Massachusetts
hello@skindle.ai